/* ============================================================
   售后工作台 · 简约大气（浅色）
   ============================================================ */
:root {
  --primary: #2b5ce6;
  --primary-dark: #1f46b8;
  --primary-soft: #eef2ff;
  --bg: #f4f6fa;
  --card: #ffffff;
  --border: #e6e9f0;
  --text: #1f2733;
  --text-sub: #6b7484;
  --text-faint: #9aa3b2;
  --danger: #e5484d;
  --shadow: 0 1px 2px rgba(31, 39, 51, .05), 0 8px 24px rgba(31, 39, 51, .06);
  --radius: 14px;
  /* 状态色 */
  --st-pending: #98a1b3;
  --st-reported: #2b5ce6;
  --st-compensating: #e6912e;
  --st-paid: #7b61ff;
  --st-done: #18a058;
  /* 京东理赔生命周期 */
  --st-ready: #2b5ce6;
  --st-filled: #5b6cff;
  --st-submitted: #8a63e6;
  --st-processing: #e6912e;
  --st-closed: #9aa3b2;
}

* { box-sizing: border-box; margin: 0; padding: 0; }

body {
  font-family: "PingFang SC", "Microsoft YaHei", -apple-system, "Segoe UI", sans-serif;
  background: var(--bg);
  color: var(--text);
  font-size: 14px;
  line-height: 1.6;
}

/* ---------- 顶部栏 ---------- */
.topbar {
  display: flex; align-items: center; justify-content: space-between;
  padding: 16px 32px;
  background: var(--card);
  border-bottom: 1px solid var(--border);
  position: sticky; top: 0; z-index: 50;
}
.brand { display: flex; align-items: center; gap: 12px; }
.brand-mark {
  width: 42px; height: 42px; border-radius: 12px;
  background: linear-gradient(135deg, var(--primary), #6a8bff);
  color: #fff; font-size: 20px; font-weight: 700;
  display: flex; align-items: center; justify-content: center;
  box-shadow: 0 4px 12px rgba(43, 92, 230, .28);
}
.brand-text h1 { font-size: 18px; font-weight: 700; letter-spacing: .5px; }
.brand-text span { font-size: 12px; color: var(--text-sub); }
.topbar-actions { display: flex; gap: 10px; }

/* ---------- 按钮 ---------- */
.btn {
  border: none; border-radius: 10px; cursor: pointer;
  font-size: 14px; font-weight: 500;
  padding: 9px 18px; transition: all .18s ease;
  font-family: inherit;
}
.btn-primary { background: var(--primary); color: #fff; }
.btn-primary:hover { background: var(--primary-dark); box-shadow: 0 4px 14px rgba(43,92,230,.3); }
.btn-ghost { background: #fff; color: var(--text); border: 1px solid var(--border); }
.btn-ghost:hover { border-color: var(--primary); color: var(--primary); }
.btn-sm { padding: 5px 12px; font-size: 13px; border-radius: 8px; }
.btn-danger-ghost { background: #fff; color: var(--danger); border: 1px solid #f3d3d4; }
.btn-danger-ghost:hover { background: #fdf3f3; }
.btn:disabled { opacity: .5; cursor: not-allowed; }

/* ---------- 内容区 ---------- */
.content { max-width: 1080px; margin: 24px auto 60px; padding: 0 24px; }

/* ---------- 统计卡片 ---------- */
.stats {
  display: grid; grid-template-columns: repeat(4, 1fr); gap: 16px; margin-bottom: 20px;
}
.stat-card {
  background: var(--card); border: 1px solid var(--border);
  border-radius: var(--radius); padding: 18px 20px;
  box-shadow: var(--shadow);
  display: flex; align-items: center; gap: 14px;
  cursor: pointer; transition: transform .15s ease, box-shadow .15s ease;
}
.stat-card:hover { transform: translateY(-2px); box-shadow: 0 10px 28px rgba(31,39,51,.1); }
.stat-card.active { border-color: var(--primary); background: var(--primary-soft); }
.stat-dot {
  width: 46px; height: 46px; border-radius: 12px; flex-shrink: 0;
  display: flex; align-items: center; justify-content: center; font-size: 20px;
}
.stat-num { font-size: 24px; font-weight: 700; line-height: 1.2; }
.stat-label { font-size: 12px; color: var(--text-sub); }

/* ---------- 筛选栏 ---------- */
.filter-bar { display: flex; align-items: center; justify-content: space-between; gap: 16px; margin-bottom: 16px; flex-wrap: wrap; }
.tabs { display: flex; gap: 6px; flex-wrap: wrap; }
.tab {
  padding: 7px 16px; border-radius: 20px; cursor: pointer; font-size: 13px;
  background: #fff; border: 1px solid var(--border); color: var(--text-sub);
  transition: all .15s ease;
}
.tab:hover { color: var(--primary); border-color: var(--primary); }
.tab.active { background: var(--primary); border-color: var(--primary); color: #fff; font-weight: 500; }
.search input {
  width: 260px; padding: 9px 14px; border-radius: 10px;
  border: 1px solid var(--border); background: #fff; font-size: 13px;
  outline: none; transition: border .15s;
}
.search input:focus { border-color: var(--primary); }

/* ---------- 列表 ---------- */
.ticket-list { display: flex; flex-direction: column; gap: 12px; }
.ticket-card {
  background: var(--card); border: 1px solid var(--border); border-radius: var(--radius);
  padding: 16px 20px; display: flex; gap: 18px; align-items: center;
  box-shadow: var(--shadow); transition: box-shadow .15s ease;
  cursor: pointer;
}
.ticket-card:hover { box-shadow: 0 8px 26px rgba(31,39,51,.09); }
.ticket-thumbs { display: flex; gap: 6px; flex-shrink: 0; }
.ticket-thumbs img {
  width: 52px; height: 52px; object-fit: cover; border-radius: 8px;
  border: 1px solid var(--border);
}
.ticket-main { flex: 1; min-width: 0; }
.ticket-row1 { display: flex; align-items: center; gap: 10px; flex-wrap: wrap; }
.ticket-order { font-size: 15px; font-weight: 600; }
.ticket-product { font-size: 13px; color: var(--text-sub); }
.ticket-meta { font-size: 12px; color: var(--text-faint); margin-top: 3px; }
.ticket-actions { display: flex; gap: 8px; flex-shrink: 0; }

/* 状态标签 */
.badge {
  display: inline-flex; align-items: center; gap: 5px;
  padding: 3px 10px; border-radius: 20px; font-size: 12px; font-weight: 500;
}
.badge::before { content: ""; width: 6px; height: 6px; border-radius: 50%; background: currentColor; }
.badge-pending { background: #f0f2f5; color: var(--st-pending); }
.badge-reported { background: #eaf0ff; color: var(--st-reported); }
.badge-compensating { background: #fdf2e3; color: var(--st-compensating); }
.badge-paid { background: #f0ecff; color: var(--st-paid); }
.badge-done { background: #e7f7ee; color: var(--st-done); }
.badge-ready { background: #eaf0ff; color: var(--st-ready); }
.badge-filled { background: #eef0ff; color: var(--st-filled); }
.badge-submitted { background: #f1ecfb; color: var(--st-submitted); }
.badge-processing { background: #fdf2e3; color: var(--st-processing); }
.badge-closed { background: #eef0f3; color: var(--st-closed); }

.amount { font-weight: 600; color: var(--danger); }
.amount.none { color: var(--text-faint); font-weight: 400; }

/* ---------- 空状态 ---------- */
.empty { text-align: center; padding: 80px 0; color: var(--text-faint); }
.empty-icon { font-size: 44px; margin-bottom: 12px; }
.empty p { font-size: 15px; }
.empty-sub { font-size: 13px; margin-top: 4px; }

/* ---------- 弹窗 ---------- */
/* 关键：类选择器的 display 会覆盖 UA 默认的 [hidden]{display:none}，
   导致 .modal-mask 等弹窗从加载起就一直可见、层层叠住整页（表现为"什么都点不动"）。
   这里用 !important 强制恢复 hidden 语义。 */
[hidden] { display: none !important; }
.modal-mask {
  position: fixed; inset: 0; background: rgba(31,39,51,.45);
  display: flex; align-items: flex-start; justify-content: center;
  padding: 6vh 16px 16px; z-index: 100; overflow-y: auto;
  backdrop-filter: blur(2px);
}
.modal {
  background: #fff; border-radius: 18px; width: 100%; max-width: 560px;
  box-shadow: 0 20px 60px rgba(31,39,51,.22); animation: pop .2s ease;
}
.modal-lg { max-width: 720px; }
@keyframes pop { from { transform: translateY(14px); opacity: 0; } to { transform: none; opacity: 1; } }
.modal-head {
  display: flex; align-items: center; justify-content: space-between;
  padding: 20px 24px 12px;
}
.modal-head h2 { font-size: 17px; }
.modal-close {
  border: none; background: #f1f3f8; width: 30px; height: 30px;
  border-radius: 8px; cursor: pointer; color: var(--text-sub); font-size: 14px;
}
.modal-close:hover { background: #e6e9f0; color: var(--text); }
.modal-foot {
  display: flex; align-items: center; justify-content: flex-end; gap: 10px;
  padding: 16px 24px 22px;
}
.form-tip { margin-right: auto; font-size: 13px; color: var(--primary); }
.form-tip.error { color: var(--danger); }

/* ---------- 表单 ---------- */
#ticketForm { padding: 4px 24px 0; }
.form-grid { display: grid; grid-template-columns: 1fr 1fr; gap: 14px; }
.field { display: flex; flex-direction: column; gap: 6px; }
.field.full { grid-column: 1 / -1; }
.field span { font-size: 13px; color: var(--text-sub); }
.field em { color: var(--danger); font-style: normal; }
.field input, .field textarea {
  border: 1px solid var(--border); border-radius: 10px; padding: 10px 12px;
  font-size: 14px; font-family: inherit; outline: none; transition: border .15s;
  background: #fff; color: var(--text);
}
.field input:focus, .field textarea:focus { border-color: var(--primary); }
.field textarea { resize: vertical; }

.uploader {
  border: 1.5px dashed #c8cede; border-radius: 12px; padding: 14px;
  cursor: pointer; transition: border .15s; background: #fafbfd;
}
.uploader:hover { border-color: var(--primary); }
.uploader-tip { color: var(--text-faint); font-size: 13px; text-align: center; padding: 6px 0; }
.preview-list { display: flex; flex-wrap: wrap; gap: 10px; margin-top: 6px; }
.preview-item { position: relative; }
.preview-item img {
  width: 76px; height: 76px; object-fit: cover; border-radius: 10px;
  border: 1px solid var(--border);
}
.preview-item .del {
  position: absolute; top: -7px; right: -7px; width: 20px; height: 20px;
  border-radius: 50%; background: var(--danger); color: #fff; border: none;
  font-size: 12px; cursor: pointer; display: flex; align-items: center; justify-content: center;
}

.push-toggle {
  display: flex; align-items: center; gap: 8px; margin: 16px 0 4px;
  font-size: 13px; color: var(--text-sub); cursor: pointer;
}
.push-toggle input { accent-color: var(--primary); width: 16px; height: 16px; }

/* ---------- 设置 ---------- */
.settings-body { padding: 8px 24px 0; display: flex; flex-direction: column; gap: 14px; }
.hint { font-size: 12px; color: var(--text-faint); background: #f7f8fb; border-radius: 10px; padding: 10px 12px; }

/* ---------- 详情 ---------- */
.detail-body { padding: 8px 24px 0; }
.detail-id { font-size: 13px; color: var(--text-faint); font-weight: 400; }
.detail-status-row { display: flex; align-items: center; gap: 10px; margin-bottom: 16px; flex-wrap: wrap; }
.detail-info { display: grid; grid-template-columns: 1fr 1fr; gap: 10px 20px; background: #f7f8fb; border-radius: 12px; padding: 16px 18px; margin-bottom: 18px; }
.detail-info .di { display: flex; flex-direction: column; gap: 2px; }
.detail-info .di.full { grid-column: 1 / -1; }
.detail-info .di span { font-size: 12px; color: var(--text-faint); }
.detail-info .di b { font-size: 14px; font-weight: 600; }
.detail-images { display: flex; flex-wrap: wrap; gap: 10px; margin-bottom: 18px; }
.detail-images img {
  width: 120px; height: 120px; object-fit: cover; border-radius: 10px;
  border: 1px solid var(--border); cursor: zoom-in; transition: transform .15s;
}
.detail-images img:hover { transform: scale(1.03); }

/* 进度条 */
.progress-track {
  display: flex; align-items: center; margin: 20px 0; padding: 0 6px;
}
.progress-step { display: flex; flex-direction: column; align-items: center; gap: 6px; width: 90px; flex-shrink: 0; position: relative; }
.progress-dot {
  width: 22px; height: 22px; border-radius: 50%; border: 2px solid var(--border);
  background: #fff; display: flex; align-items: center; justify-content: center;
  font-size: 11px; color: #fff; transition: all .2s;
}
.progress-step.done .progress-dot { background: var(--st-done); border-color: var(--st-done); }
.progress-step.active .progress-dot { background: var(--primary); border-color: var(--primary); box-shadow: 0 0 0 4px rgba(43,92,230,.15); }
.progress-step .pl { font-size: 12px; color: var(--text-faint); white-space: nowrap; }
.progress-step.done .pl, .progress-step.active .pl { color: var(--text); font-weight: 500; }
.progress-line { flex: 1; height: 2px; background: var(--border); margin-bottom: 22px; }
.progress-line.done { background: var(--st-done); }
.progress-line.active { background: var(--primary); }

/* 操作区 */
.detail-actions { display: flex; gap: 10px; align-items: center; flex-wrap: wrap; margin: 18px 0; }
.amount-input {
  width: 130px; padding: 8px 12px; border-radius: 10px; font-size: 14px;
  border: 1px solid var(--border); outline: none;
}
.amount-input:focus { border-color: var(--primary); }
.amount-input:disabled { background: #f4f5f8; color: var(--text-faint); }

/* 流程说明条 */
.flow-intro {
  background: linear-gradient(135deg, var(--primary-soft), #f3f7ff);
  border: 1px solid #dde6ff;
  border-radius: var(--radius);
  padding: 12px 18px; font-size: 13px; color: var(--text-sub);
  margin-bottom: 18px; display: flex; align-items: center; gap: 8px; flex-wrap: wrap;
}
.fi-dot {
  display: inline-flex; align-items: center; justify-content: center;
  width: 22px; height: 22px; border-radius: 50%;
  background: var(--primary); color: #fff; font-size: 12px; font-weight: 700;
}
.fi-arrow { color: var(--text-faint); }

/* 列表中的标签 */
.ticket-ptag {
  display: inline-block; padding: 2px 8px; border-radius: 6px;
  background: #f1f3f6; color: var(--text-sub); font-size: 11px; font-weight: 500;
}

/* 表单内分类上传 */
.cat-block { gap: 8px; }
.cat-title { font-size: 13px; color: var(--text); font-weight: 500; }
.preview-item .del {
  position: absolute; top: -7px; right: -7px; width: 20px; height: 20px;
  border-radius: 50%; background: var(--danger); color: #fff; border: none;
  font-size: 12px; cursor: pointer; display: flex; align-items: center; justify-content: center;
}

/* 详情照片分桶 */
.gallery-block { margin-bottom: 16px; }
.gallery-title { font-size: 13px; font-weight: 600; color: var(--text); margin-bottom: 8px; }
.gallery-count { color: var(--text-faint); font-weight: 400; }

/* 详情内联编辑 */
.inline-edit {
  border: 1px solid transparent; border-radius: 8px; padding: 4px 8px;
  font-size: 14px; font-family: inherit; font-weight: 600; color: var(--text);
  background: #fff; width: 100%; max-width: 240px; outline: none; transition: border .15s;
}
.inline-edit:hover { border-color: var(--border); }
.inline-edit:focus { border-color: var(--primary); background: #fff; }

/* 京东自动填单主按钮 */
.btn-jd {
  background: linear-gradient(135deg, #e1251b, #ff5a3c);
  box-shadow: 0 4px 14px rgba(225, 37, 27, .28);
}
.btn-jd:hover { background: linear-gradient(135deg, #c81f16, #e8472d); box-shadow: 0 6px 18px rgba(225, 37, 27, .36); }

/* ---------- Toast ---------- */
.toast {
  position: fixed; bottom: 32px; left: 50%; transform: translateX(-50%);
  background: #232a35; color: #fff; padding: 11px 22px; border-radius: 12px;
  font-size: 13px; z-index: 200; box-shadow: 0 10px 30px rgba(0,0,0,.25);
  animation: toastIn .2s ease; max-width: 80vw;
}
.toast.ok { background: #18a058; }
.toast.err { background: #e5484d; }
@keyframes toastIn { from { transform: translate(-50%, 10px); opacity: 0; } to { transform: translate(-50%, 0); opacity: 1; } }

/* ---------- 响应式 ---------- */
@media (max-width: 860px) {
  .stats { grid-template-columns: repeat(2, 1fr); }
  .form-grid { grid-template-columns: 1fr; }
  .topbar { padding: 12px 16px; flex-wrap: wrap; gap: 10px; }
  .content { padding: 0 14px; }
  .ticket-card { flex-wrap: wrap; }
  .detail-info { grid-template-columns: 1fr; }
  .progress-track { overflow-x: auto; }
}

/* ---------- 本地填单面板 / 下载卡片 ---------- */
.local-fill {
  background: linear-gradient(135deg, #f7f9ff, #eef3ff);
  border: 1px solid #dfe6ff;
  border-radius: 12px;
  padding: 14px 16px;
  margin: 4px 0 8px;
}
.lf-title { font-weight: 700; color: var(--primary-dark); margin-bottom: 2px; }
.lf-steps { margin: 8px 0 4px; padding-left: 18px; color: var(--text-sub); font-size: 13px; line-height: 1.7; }
.lf-steps code { background: #e7ecff; color: var(--primary-dark); padding: 1px 5px; border-radius: 4px; font-size: 12px; }
.lf-cmd {
  display: block;
  background: #1f2733;
  color: #d6e2ff;
  padding: 10px 12px;
  border-radius: 8px;
  font-family: "SFMono-Regular", Consolas, "Liberation Mono", Menlo, monospace;
  font-size: 12.5px;
  word-break: break-all;
  white-space: pre-wrap;
}
.download-card {
  display: flex; align-items: center; justify-content: space-between; gap: 14px;
  background: linear-gradient(135deg, #f7f9ff, #eef3ff);
  border: 1px solid #dfe6ff;
  border-radius: 12px;
  padding: 14px 16px;
  margin: 8px 0;
}
.dc-title { font-weight: 700; color: var(--primary-dark); }
.dc-actions { display: flex; flex-direction: column; gap: 8px; flex-shrink: 0; }

/* ---------- 接入状态条（ICP / HTTPS / 企微回调） ---------- */
.icp-tip {
  display: flex; align-items: center; gap: 12px;
  background: linear-gradient(135deg, #fff8ec, #fdf3e2);
  border: 1px solid #f3e2c0;
  border-left: 3px solid #e6912e;
  border-radius: 10px;
  padding: 10px 14px;
  margin: 10px 0 4px;
  font-size: 12.5px;
  line-height: 1.7;
  color: var(--text-sub);
}
.icp-tip.ok {
  background: linear-gradient(135deg, #eefaf3, #e7f6ee);
  border-color: #c9e8d5;
  border-left-color: var(--st-done);
}
.icp-tip.warn {
  background: linear-gradient(135deg, #fff8ec, #fdf3e2);
  border-left-color: #e6912e;
}
.icp-icon {
  flex: 0 0 auto;
  font-size: 18px; line-height: 1;
}
.icp-main {
  flex: 1 1 auto; min-width: 0;
  display: flex; flex-direction: column; gap: 1px;
}
.icp-main b { color: var(--text); font-size: 13px; }
.icp-main span { color: var(--text-sub); }
.icp-main code, .icp-tip code {
  background: rgba(31, 39, 51, .06);
  border-radius: 4px; padding: 0 4px;
  font-size: 12px; color: var(--text);
}
.icp-links {
  flex: 0 0 auto;
  display: inline-flex; gap: 14px; white-space: nowrap;
}
.icp-tip b { color: var(--text); }
.icp-tip a { color: var(--primary-dark); font-weight: 600; text-decoration: none; }
.icp-tip a:hover { text-decoration: underline; }

/* 设置弹窗内的小节标题 + 只读输入行 */
.sect-title {
  margin: 18px 0 10px; padding-top: 14px;
  border-top: 1px solid var(--border);
  font-size: 13px; font-weight: 700; color: var(--text);
}
.ro-row { display: flex; gap: 8px; align-items: stretch; }
.ro-row input { flex: 1 1 auto; min-width: 0; }
.ro-row input[readonly] { background: var(--bg); color: var(--text-sub); }

/* 列表卡片：材料齐备度小徽标 */
.chip {
  display: inline-flex; align-items: center; gap: 2px;
  padding: 1px 6px; border-radius: 6px;
  font-size: 11.5px; font-weight: 600;
}
.chip.ok { background: #e7f7ee; color: #18a058; }
.chip.lack { background: #fdeaea; color: var(--danger); }

/* 详情页：材料齐备度条 */
.comp-row {
  display: flex; align-items: center; flex-wrap: wrap; gap: 8px;
  background: var(--primary-soft);
  border: 1px solid #dfe6ff;
  border-radius: 10px;
  padding: 10px 14px;
  margin-bottom: 14px;
  font-size: 13px;
}
.comp-label { font-weight: 700; color: var(--primary-dark); }
.comp-chip {
  padding: 3px 10px; border-radius: 999px;
  font-size: 12.5px; font-weight: 600;
}
.comp-chip.ok { background: #e7f7ee; color: #18a058; }
.comp-chip.lack { background: #fdeaea; color: var(--danger); }

/* 手动上传弹窗：模板核对清单 */
.up-check {
  display: grid; gap: 6px;
  background: #f7f9ff;
  border: 1px solid #dfe6ff;
  border-radius: 10px;
  padding: 10px 12px;
  margin: 10px 0 4px;
}
.up-check.empty { display: none; }
.ck-row {
  display: flex; align-items: center; gap: 10px;
  padding: 6px 10px; border-radius: 8px;
  background: #fff; border: 1px solid var(--border);
  font-size: 13px;
}
.ck-row.ok { border-color: #bfe6cf; background: #f4fbf7; }
.ck-name { flex: 1; }
.ck-num { color: var(--text-sub); font-size: 12.5px; }
.ck-mark { font-weight: 700; color: var(--danger); }
.ck-row.ok .ck-mark { color: #18a058; }

.cat-req {
  margin-left: 6px; font-size: 11.5px; font-weight: 600;
  color: var(--primary-dark); background: var(--primary-soft);
  padding: 1px 8px; border-radius: 999px;
}
.cat-shots {
  margin: 6px 0 8px; padding-left: 18px;
  color: var(--text-faint); font-size: 12.5px; line-height: 1.7;
}

/* ---------- 自动填单区块（推荐方案） ---------- */
.autofill-box {
  background: linear-gradient(135deg, #f2f7ff, #eaf1ff);
  border: 1px solid #d5e2ff;
  border-left: 3px solid var(--primary);
  border-radius: 12px;
  padding: 14px 16px;
  margin: 0 0 12px;
}
.af-head { display: flex; align-items: center; gap: 10px; margin-bottom: 6px; flex-wrap: wrap; }
.af-title { font-weight: 700; color: var(--primary-dark); font-size: 14px; }
.af-badge {
  display: inline-flex; align-items: center;
  padding: 2px 10px; border-radius: 999px;
  font-size: 12px; font-weight: 600;
  background: #fff; color: var(--text-sub); border: 1px solid var(--border);
}
.af-badge::before {
  content: ""; width: 6px; height: 6px; border-radius: 50%;
  background: currentColor; margin-right: 5px;
}
.af-none { background: #f0f2f5; color: var(--st-pending); }
.af-pending { background: #eef2ff; color: var(--st-reported); }
.af-running { background: #fdf2e3; color: #e6912e; }
.af-filled { background: #e7f7ee; color: #18a058; }
.af-submitting { background: #f1ecfb; color: #8a63e6; }
.af-submitted { background: #e7f7ee; color: #18a058; }
.af-failed { background: #fdeaea; color: var(--danger); }
.af-canceled { background: #f0f2f5; color: var(--st-closed); }

.af-shot { margin: 10px 0; }
.af-shot-t { font-size: 12.5px; color: var(--text-sub); margin-bottom: 6px; }
.af-shot img {
  max-width: 100%; width: 320px; border-radius: 10px;
  border: 1px solid var(--border); cursor: zoom-in; transition: transform .15s;
}
.af-shot img:hover { transform: scale(1.02); }
.af-claim-no {
  margin-top: 10px; padding: 8px 12px;
  background: #e7f7ee; border: 1px solid #c9e8d5; border-radius: 10px;
  font-size: 13px; color: #14663c;
}
.af-claim-no b { font-family: "SFMono-Regular", Consolas, monospace; }

/* ---------- 重复单检测 ---------- */
.dedupe-warn {
  background: linear-gradient(135deg, #fff5f5, #ffecec);
  border: 1px solid #f3c9cb;
  border-left: 3px solid var(--danger);
  border-radius: 12px;
  padding: 12px 14px;
  margin: 0 0 16px;
}
.dw-t { font-weight: 700; color: #b3282d; font-size: 13.5px; }
.dedupe-sum {
  background: var(--primary-soft); border: 1px solid #dfe6ff;
  border-radius: 10px; padding: 9px 12px; font-size: 13px;
  color: var(--primary-dark); font-weight: 600; margin-bottom: 4px;
}
.dg-group {
  border: 1px solid var(--border); border-radius: 12px;
  padding: 12px 14px; margin-top: 10px; background: #fff;
}
.dg-head { display: flex; align-items: center; gap: 10px; margin-bottom: 8px; }
.dg-head b { font-family: "SFMono-Regular", Consolas, monospace; font-size: 13.5px; }
.dg-count {
  padding: 1px 9px; border-radius: 999px; font-size: 11.5px; font-weight: 700;
  background: #fdeaea; color: var(--danger);
}
.dg-ticket {
  display: flex; align-items: center; justify-content: space-between; gap: 10px;
  padding: 6px 10px; border-radius: 8px; background: #f7f8fb;
  font-size: 13px; margin-bottom: 6px;
}
.dg-meta { color: var(--text-faint); font-size: 12px; }

/* 筛选栏右侧（查重复单 + 搜索） */
.filter-right { display: flex; align-items: center; gap: 10px; flex-wrap: wrap; }

/* ---------- 设置页：企微三件套配置状态 ---------- */
.wcfg-row { display: flex; flex-wrap: wrap; gap: 8px; }
.wcfg-item {
  display: inline-flex; align-items: center;
  padding: 5px 12px; border-radius: 999px;
  font-size: 12.5px; font-weight: 600;
}
.wcfg-item.ok { background: #e7f7ee; color: #14663c; }
.wcfg-item.lack { background: #fdeaea; color: var(--danger); }
.wcfg-todo {
  margin-top: 10px; padding: 12px 14px;
  background: #fff8ec; border: 1px solid #f3e2c0; border-left: 3px solid #e6912e;
  border-radius: 10px; font-size: 12.5px; line-height: 1.8; color: var(--text-sub);
}
.wcfg-todo b { color: #a8620a; }
.wcfg-todo ol { margin: 6px 0 0; padding-left: 20px; }
.wcfg-todo li { margin-bottom: 4px; }
.wcfg-todo code {
  background: rgba(31, 39, 51, .06); border-radius: 4px; padding: 0 4px;
  font-size: 12px; color: var(--text); word-break: break-all;
}

/* ---------- 京东快递售后模板弹窗 */
.tpl-meta {
  display: grid; grid-template-columns: repeat(3, 1fr); gap: 10px;
  margin-bottom: 6px;
}
.tpl-meta > div {
  background: var(--primary-soft);
  border-radius: 10px; padding: 10px 12px;
  display: flex; flex-direction: column; gap: 3px;
}
.tpl-meta span { font-size: 11.5px; color: var(--text-faint); }
.tpl-meta b { font-size: 13px; font-weight: 600; line-height: 1.5; }
.tpl-warn { color: #c8720a !important; }

.tpl-section { margin: 16px 0 4px; }
.tpl-section h3 {
  font-size: 13.5px; font-weight: 700; color: var(--text);
  margin: 0 0 8px; padding-bottom: 6px;
  border-bottom: 1px solid var(--border);
}
.tpl-mats { display: grid; grid-template-columns: repeat(3, 1fr); gap: 10px; }
.tpl-mat {
  border: 1px solid var(--border); border-radius: 10px;
  padding: 10px 12px; background: #fff;
}
.tpl-mat-head {
  font-weight: 700; font-size: 13px; margin-bottom: 6px;
  display: flex; align-items: center; gap: 4px; flex-wrap: wrap;
}
.tpl-req {
  font-size: 11px; font-weight: 600; color: var(--primary-dark);
  background: var(--primary-soft); padding: 1px 7px; border-radius: 999px;
}
.tpl-shots {
  margin: 0; padding-left: 16px;
  color: var(--text-sub); font-size: 12.5px; line-height: 1.7;
}

.tpl-fields {
  display: grid; grid-template-columns: repeat(2, 1fr); gap: 6px 18px;
}
.tpl-field {
  display: flex; align-items: baseline; gap: 8px;
  padding: 5px 0; border-bottom: 1px dashed var(--border);
  font-size: 13px;
}
.tpl-f-label { font-weight: 600; white-space: nowrap; }
.tpl-f-label em { color: var(--danger); font-style: normal; }
.tpl-f-hint { color: var(--text-faint); font-size: 12.5px; }

.tpl-ptypes { display: flex; flex-wrap: wrap; gap: 6px; }
.tpl-ptag {
  background: #fff; border: 1px solid var(--border);
  border-radius: 8px; padding: 4px 10px; font-size: 12.5px;
  color: var(--text-sub);
}

.tpl-rules {
  margin: 0; padding-left: 18px;
  color: var(--text-sub); font-size: 12.5px; line-height: 1.8;
}

@media (max-width: 860px) {
  .tpl-meta, .tpl-mats, .tpl-fields { grid-template-columns: 1fr; }
  .topbar-actions { flex-wrap: wrap; }
  .icp-tip { flex-wrap: wrap; }
  .icp-links { order: 3; width: 100%; gap: 12px; }
  .ro-row { flex-wrap: wrap; }
}